I have been involved in many different forms of the environmental sector, consulting, non-profit and government. From my days working for an environmental consulting company, I learned how important good working relationships need to be with clients – especially if they are capable of being returning clients. From the regulatory side where I was hiring and scoping work for consultants, I found open communication to be extremely important (this can’t be overstated). One place where in our North American lifestyles that sometimes gets overlooked is in written/email/text conversation where one can treat written communication like verbal, but it is almost never read that way. It is always good to re-read emails and texts prior to sending just to make sure that no undue tone or conflicting language is used. Ask yourself – If you received the email, how would you read it? This might help keep working with consultants more professional and timely – especially under tight timelines.