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Teresa
Thanks for those helpful pointers – I will check out the mind mapping software suggestion. One other thing occurs to me that should go without saying, but is often missed and can cause issues through some projects – record meeting minutes. By this I mean, even a phone conversation should be recapped over a written description via email if any significant project points were discussed – that way there is a written record that both parties can see and correct as needed before you are past some critical point and have disagreement as to what was to happen. Seems like a no-brainer, but I’ve seen what can happen if this little trick is not used and one is working with a project team that is not very cohesive or in cases of multiple stakeholders.